We're so excited to work with you to bring Stranger Things to food lovers everywhere!

Hawkins Diner is an all American-inspired diner concept, transporting customers to a small town 80's diner immersed in the world of Stranger Things.
The menu will be exclusively available on Deliveroo, bringing exclusive benefits to attract more customers to your menus!

We have built the Hawkins Diner menu around the Rudi's menu to make this new brand as easy as possible for you to operate.

The Hawkins Diner menu will be trained in virtually, which means one of our chef trainers will not be training your team before launch.

With this in mind, we have created training videos for almost all of our menu items, demonstrating the precise standards you need to achieve while operating the Hawkins Diner menu, then followed by a quiz to lock-in that knowledge! 🧠⚡️

So, what's next?

Remember, a Sessions chef trainer will not be visiting, so ensure you share all of the below videos with your kitchen team. These are the must-watch videos that show you how to create the new prep items for Hawkins Diner.

These are the must-watch videos that show you how to get your kitchen and team ready to build the Hawkins Diner menu items.

These videos make the spec visual—so your whole team can align on size, coverage, and finish. Share these with your kitchen team so each team member can consistently deliver the same product with each order.

Consistency is key.

Take the Hawkins Diner Quiz to lock in the basics. It’s 11 quick questions that confirm you’ve watched the Prep + Menu Items videos and are Hawkins Diner-ready.

Please share this link with your whole team - everyone who touches the service line should complete it before launch (mobile-friendly, ~2 minutes).

You must achieve 10/11 to pass; if anyone falls short, retake right away so we’re all on the same page.

Tap the button below to start, then drop the link to your team over WhatsApp.

This quiz must be complete before December 4th.

Now it’s time to get your station organised for smooth, high-volume service.

Before you launch, do a quick smallwares + storage check to make sure you can operate Hawkins Diner at pace. We recommend the below to help you with this:

The above ice cream containers are any top kitchens best-kept secret to staying clean + organised. You can literally store anything in them, such as:

Whether you open a service fridge at Gordon Ramsay's or Nando's, you'll find anyone and everyone using these containers to store almost everything.

They are stackable, infinitely reusable, and easily cleaned. So, treat yourself to some beautiful ice cream (containers)!

When everything arrives, start by unboxing your branded packaging - make sure you have enough stock of items you might already have had, and that it's easy to grab during service. Organise where to put your large greaseproof and small greaseproof ready for burgers or sides, so you're not rushing mid-service.

Lay everything out in the order you'll use it, from wraps to liners to stickers, with a clear flow from build > wrap > bag > go.

Take a moment to walk through how you’ll build an order during a rush. Every extra step adds seconds, and seconds matter when you’re busy. A smart setup now means faster, cleaner service later.

Finally, does your packaging station have staplers? Does it have black markers visible + accessible so staff know to use it to tick each item as they place into the takeaway bag? These are small details that make a big difference during the final mile of an order in your kitchen:

Whether 5 orders or 50, each menu item should be made by your team in exactly the same way, with little or no variation between how each individual makes them.

A great way to test your kitchen team's consistency is to get each of them to make one core menu item, and see what differences, if any, come up when they do. If there are differences between the cooking methods or presentation, then you know exactly how and where to deliver additional staff training to keep everyone's standards the same.

We are here to support you every step of the way, so reach out to Sessions Support or Sandro with any questions or queries you might have.

Peace + Love,

Sessions Training Team.
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Hawkins Diner Pre-Launch FAQs: FAQs here

Shareable Hawkins Diner Training Playlist: Playlist here (PASSWORD: eleven)