Packaging orders are usually delivered within 2–3 days of placing your order.
You will receive an email when your order has been Shipped. The tracking link can be found on the 'Store' section of the dashboard. Please check the link for an expected time of arrival of the package
If Your Packaging Delivery Hasn’t Arrived
Please check which contact details were used when placing the order, as updates are sent to those details.
You can also manage your delivery - including choosing options like delivery to a safe place, ServicePoint, or neighbour - using the tracking link in your notification.
If Your Delivery Still Hasn’t Arrived
If your delivery still hasn’t arrived, please check your emails for any updates regarding a potential delay. If you haven’t received any delivery notifications:
Please fill out this form here
Include as much detail as possible to help us investigate quickly:
Order number
Site name
What has and hasn’t arrived
Delivery Postcode