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Week 1 FAQs

Answers to your top 3 questions after launching!

"When do I get paid?"
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Sessions payments are processed weekly, but your first payment will arrive after a full trading period has passed. Please find more information in our payment schedule guide!
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​Please make sure to update your payment details on the homepage of the Sessions Dashboard through the banner shown below - this must happen before your first payment can be processed!


​"How do I get assistance with live orders?"
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You'll need to contact the platforms directly for help with rider issues or cancelled orders!
Please see our guide to Live Order Support for more detail and numbers for Deliveroo, Uber Eats, and Just Eat


​"How do I reorder Sessions products?"
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Please find our guide to Bidfood delivery days here

Please find our guide to ordering from Bidfood here
Please find our guide to ordering packaging here
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